Managed Security Services

Outsource the stress. Our SOC, XDR, incident response and automation services give you 24/7 protection, fast recovery, and peace of mind — without the overhead.

Cyber threats don’t keep office hours—and neither should your defences. IGCCD’s Managed Security Services (MSS) provide 24/7 monitoring, detection, and response to protect your business from evolving threats while freeing up your internal teams. Whether you need a full Security Operations Centre (SOC), co-managed SIEM, or lightweight monitoring tailored to SMEs, our MSS offerings are scalable, affordable, and built to deliver measurable risk reduction.

  • 24/7 Threat Monitoring & Alerting

    Our SOC continuously monitors your environments—on-premise, cloud, and hybrid—for anomalies, attacks, and indicators of compromise. We use advanced threat detection tools, correlated logs, and threat intelligence to alert and escalate in real time.

    SIEM as a Service

    We deploy, manage, and tune SIEM platforms such as Microsoft Sentinel, Splunk, or Elastic SIEM to collect and analyse security logs from across your infrastructure. Our team handles rules creation, dashboards, and threat correlation so your team sees real insights—not noise.

    EDR/XDR Monitoring & Management

    We manage industry-leading endpoint detection platforms (e.g., CrowdStrike, SentinelOne, Defender, Sophos) with active threat hunting, containment recommendations, and monthly reporting to ensure your endpoint layer is always protected and optimised.

    Managed Vulnerability Scanning

    We run scheduled or continuous vulnerability scans across internal and external assets, providing prioritised remediation reports, patching guidance, and executive summaries to help you stay ahead of known risks.

    Threat Intelligence & Dark Web Monitoring

    We provide proactive threat intel feeds and monitor dark web forums for leaked credentials, stolen data, or indicators tied to your organisation—feeding actionable intel into our detection and incident response playbooks.

    Security Reporting & Metrics

    Our service includes detailed monthly reports covering alert volumes, response actions, risk trends, and executive dashboards that demonstrate cybersecurity value to leadership.

    • You don’t have a dedicated 24/7 SOC or incident response team.

    • Your internal team is overwhelmed by alerts or false positives.

    • You’ve invested in SIEM or EDR tools but they’re underutilised.

    • Compliance or insurance requires 24/7 monitoring.

    • You need to reduce detection and response times.

  • We start by understanding your risk profile, infrastructure, and existing tooling. Then we design a monitoring and response model that suits your environment—fully managed or co-managed. We tune alert thresholds, integrate with your ticketing or communication platforms (like Slack or Microsoft Teams), and provide onboarding for your team. As threats evolve, we adapt detection rules, update playbooks, and escalate incidents based on agreed severity levels and SLAs.

    • ISO/IEC 27001: A.5.10, A.5.15, A.8.16 – Monitoring and logging controls

    • NIST SP 800-137 – Continuous Monitoring strategy

    • PCI DSS v4.0 – Logging, monitoring, and incident response

    • NIS2 Directive – Operational and incident detection requirements

    • Cyber Essentials Plus – Security monitoring and patching

    • Real-Time Alerts – Critical threat alerts delivered via email, portal, or secure messaging

    • Monthly Risk Reports – Executive and technical summaries with trend analysis

    • SIEM Dashboards – Visual analytics tailored to your business

    • EDR/XDR Threat Reports – Threat actor behaviour, actions taken, and response guidance

    • Vulnerability Management Reports – Risk ratings, asset inventory, remediation steps

    • Dark Web Monitoring Alerts – Alerts on exposed credentials or company data

    • SIEM: Microsoft Sentinel, Splunk, ELK Stack, QRadar

    • EDR/XDR: CrowdStrike, SentinelOne, Microsoft Defender, Sophos

    • Vulnerability: Tenable, Qualys, Rapid7

    • Threat Intelligence: MISP, Recorded Future, OpenCTI

    • Automation: SOAR integration (e.g., Sentinel Playbooks, TheHive, Cortex)

    • Define in-scope systems and provide data sources (e.g., firewall, cloud logs)

    • Provide access to existing tooling or SIEM platforms (if present)

    • Designate escalation contacts and response protocols

    • Approve detection thresholds and reporting formats

    • Onboarding & Integration: 2–4 weeks

    • SIEM Deployment or Tuning: 2–3 weeks

    • Vulnerability Scanning Setup: 1 week

    • First Full Reporting Cycle: 30 days post go-live

    Milestones:

    1. Onboarding & Environment Discovery

    2. Data Source Integration & SIEM Setup

    3. Alert Tuning & Playbook Configuration

    4. Go-Live & 24/7 Coverage Activation

    5. Monthly Reporting + Quarterly Reviews

    • Risk: Alert fatigue and missed threats
      Mitigation: Threat prioritisation, custom use cases, noise suppression

    • Risk: SIEM generates data but no insights
      Mitigation: Expert correlation rules, tuning, and visualisation

    • Risk: Overlapping toolsets and unmanaged cost
      Mitigation: Tool rationalisation and usage audits

    • Risk: No response capacity internally
      Mitigation: Optional incident response add-on and playbook execution

  • Q: What if I already have tools like Microsoft Defender or Sentinel?
    We can co-manage or fully manage your tools—improving configuration, tuning, and reporting without the need for new tech.

    Q: Is this only for large organisations?
    No. Our MSS offerings are tiered and tailored—ideal for SMEs, public sector bodies, and large enterprises alike.

    Q: Do you offer incident response too?
    Yes. We offer incident response as a service or on-call retainers, with seamless integration into our MSS platform.

    • MSS Lite (for SMEs): From £1,500/month (includes basic EDR & monitoring)

    • MSS Mid-Tier: From £3,500/month (SIEM, EDR/XDR, monthly reports)

    • Full MSSP Tier: From £6,500/month (24/7 SOC, vulnerability mgmt, threat intel, dark web monitoring)

    • Add-Ons: IR Retainer, Threat Hunting, Custom Dashboards

    Volume discounts and multi-year packages available.

“Round-the-clock protection, minus the caffeine jitters.”