Managed Security Services
Outsource the stress. Our SOC, XDR, incident response and automation services give you 24/7 protection, fast recovery, and peace of mind — without the overhead.
Cyber threats don’t keep office hours—and neither should your defences. IGCCD’s Managed Security Services (MSS) provide 24/7 monitoring, detection, and response to protect your business from evolving threats while freeing up your internal teams. Whether you need a full Security Operations Centre (SOC), co-managed SIEM, or lightweight monitoring tailored to SMEs, our MSS offerings are scalable, affordable, and built to deliver measurable risk reduction.
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24/7 Threat Monitoring & Alerting
Our SOC continuously monitors your environments—on-premise, cloud, and hybrid—for anomalies, attacks, and indicators of compromise. We use advanced threat detection tools, correlated logs, and threat intelligence to alert and escalate in real time.
SIEM as a Service
We deploy, manage, and tune SIEM platforms such as Microsoft Sentinel, Splunk, or Elastic SIEM to collect and analyse security logs from across your infrastructure. Our team handles rules creation, dashboards, and threat correlation so your team sees real insights—not noise.
EDR/XDR Monitoring & Management
We manage industry-leading endpoint detection platforms (e.g., CrowdStrike, SentinelOne, Defender, Sophos) with active threat hunting, containment recommendations, and monthly reporting to ensure your endpoint layer is always protected and optimised.
Managed Vulnerability Scanning
We run scheduled or continuous vulnerability scans across internal and external assets, providing prioritised remediation reports, patching guidance, and executive summaries to help you stay ahead of known risks.
Threat Intelligence & Dark Web Monitoring
We provide proactive threat intel feeds and monitor dark web forums for leaked credentials, stolen data, or indicators tied to your organisation—feeding actionable intel into our detection and incident response playbooks.
Security Reporting & Metrics
Our service includes detailed monthly reports covering alert volumes, response actions, risk trends, and executive dashboards that demonstrate cybersecurity value to leadership.
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You don’t have a dedicated 24/7 SOC or incident response team.
Your internal team is overwhelmed by alerts or false positives.
You’ve invested in SIEM or EDR tools but they’re underutilised.
Compliance or insurance requires 24/7 monitoring.
You need to reduce detection and response times.
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We start by understanding your risk profile, infrastructure, and existing tooling. Then we design a monitoring and response model that suits your environment—fully managed or co-managed. We tune alert thresholds, integrate with your ticketing or communication platforms (like Slack or Microsoft Teams), and provide onboarding for your team. As threats evolve, we adapt detection rules, update playbooks, and escalate incidents based on agreed severity levels and SLAs.
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ISO/IEC 27001: A.5.10, A.5.15, A.8.16 – Monitoring and logging controls
NIST SP 800-137 – Continuous Monitoring strategy
PCI DSS v4.0 – Logging, monitoring, and incident response
NIS2 Directive – Operational and incident detection requirements
Cyber Essentials Plus – Security monitoring and patching
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Real-Time Alerts – Critical threat alerts delivered via email, portal, or secure messaging
Monthly Risk Reports – Executive and technical summaries with trend analysis
SIEM Dashboards – Visual analytics tailored to your business
EDR/XDR Threat Reports – Threat actor behaviour, actions taken, and response guidance
Vulnerability Management Reports – Risk ratings, asset inventory, remediation steps
Dark Web Monitoring Alerts – Alerts on exposed credentials or company data
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SIEM: Microsoft Sentinel, Splunk, ELK Stack, QRadar
EDR/XDR: CrowdStrike, SentinelOne, Microsoft Defender, Sophos
Vulnerability: Tenable, Qualys, Rapid7
Threat Intelligence: MISP, Recorded Future, OpenCTI
Automation: SOAR integration (e.g., Sentinel Playbooks, TheHive, Cortex)
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Define in-scope systems and provide data sources (e.g., firewall, cloud logs)
Provide access to existing tooling or SIEM platforms (if present)
Designate escalation contacts and response protocols
Approve detection thresholds and reporting formats
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Onboarding & Integration: 2–4 weeks
SIEM Deployment or Tuning: 2–3 weeks
Vulnerability Scanning Setup: 1 week
First Full Reporting Cycle: 30 days post go-live
Milestones:
Onboarding & Environment Discovery
Data Source Integration & SIEM Setup
Alert Tuning & Playbook Configuration
Go-Live & 24/7 Coverage Activation
Monthly Reporting + Quarterly Reviews
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Risk: Alert fatigue and missed threats
Mitigation: Threat prioritisation, custom use cases, noise suppressionRisk: SIEM generates data but no insights
Mitigation: Expert correlation rules, tuning, and visualisationRisk: Overlapping toolsets and unmanaged cost
Mitigation: Tool rationalisation and usage auditsRisk: No response capacity internally
Mitigation: Optional incident response add-on and playbook execution
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Q: What if I already have tools like Microsoft Defender or Sentinel?
We can co-manage or fully manage your tools—improving configuration, tuning, and reporting without the need for new tech.Q: Is this only for large organisations?
No. Our MSS offerings are tiered and tailored—ideal for SMEs, public sector bodies, and large enterprises alike.Q: Do you offer incident response too?
Yes. We offer incident response as a service or on-call retainers, with seamless integration into our MSS platform. -
MSS Lite (for SMEs): From £1,500/month (includes basic EDR & monitoring)
MSS Mid-Tier: From £3,500/month (SIEM, EDR/XDR, monthly reports)
Full MSSP Tier: From £6,500/month (24/7 SOC, vulnerability mgmt, threat intel, dark web monitoring)
Add-Ons: IR Retainer, Threat Hunting, Custom Dashboards
Volume discounts and multi-year packages available.